Customers on small, medium, or large commercial utility rate codes and usage greater than 700,000 kWh per year or 100 kW monthly demand can always Request a Quote through Energy Harbor’s commercial sales channels without restriction. Mercantile accounts may not always be eligible for the default community aggregation program price and must initiate a Service Request through Energy Harbor’s call center to determine eligibility for the program and the terms and conditions applicable to mercantile participation. Mercantile accounts with usage greater than 700,000 kWh per year or 100kW monthly demand are not eligible for automatic inclusion in a community aggregation program and instead must provide affirmative consent to join. Residents on a special arrangement with the utility such as net-metering are not eligible for Energy Harbor’s community aggregation programs. Residential and small business accounts shopping with another supplier are not eligible for automatic inclusion in a program but may join at any time provided all other eligibility requirements are met. To the extent they can be identified, customers who are behind on payments to the utility will be excluded or declined enrollment into community aggregation programs. Cities and villages are almost always excluded from township and county programs.Ĭustomers participating in Percentage of Income Payment Plan (PIPP) or Customer Assistance Programs (CAP) are not eligible for community aggregation programs. Residents or small businesses that reside outside the geographic boundaries of a community or are not present on the list of eligible community accounts provided by the utility are ineligible to participate in a community aggregation program.

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